MATRIX,S.A. assumes the principles that make up the policy of quality, environment and prevention of occupational risks, specified in;
Achievement of total quality, applying the continuous improvement, in the optimisation of the processes and sub-processes that assure the fulfilment of customers’ expectations in all the services provided, likewise the management considers fundamental that every worker in the company takes an active part in the policy, taking into account as daily objectives;
Customer satisfaction, meeting the requirements and deadlines is the company’s permanent goal.
To instil our partners a vocation for service with the required effectiveness and efficiency, in order to provide a high quality, appropriate and ethical service at competitive prices.
Active protections of the health and safety of employees and facilities, as a basic principle for the development of the company’s activity, in order to achieve safe processes and operations both for the people in the organisation and for customers in general.
The conservation of the environment as an assumed aim, led and managed by the management through the executive line, both for the centres themselves and for the social environment and customer facilities.
The management undertakes to provide the human and material resources, to guarantee the training of personnel in accordance with quality, environment and prevention of occupational risks, which facilitates their involvement in the interpretation and compliance with the procedures and instructions drawn up for this purpose.
The organisation assumes the commitment to comply with the legal, regulatory and other requirements that the organisation subscribes to in terms of occupational risk prevention, environment, information security, and those associated with the product and/or the provision of the service.
To spread this quality and environmental policy, and to increase public awareness by making it available to the public, and to everyone that works for us.